All L&D work
Microsite Playbook Anonymized

Client Playbook - Learning & Development teams

Global CPG enterprise, ~50 markets, 80k+ employees

Faster
Onboarding
Weekly use
Adoption
Playbook + site
Format
Practice lead
Owner
The Ask

Codify the global L&D team into a playbook a new joiner can pick up and run with.

Approach
  1. 01

    Discovery with the practice owner + high-performers to capture the way it actually works.

  2. 02

    Playbook design - principles, plays, templates and a rollout kit.

  3. 03

    Microsite home so the playbook stays alive, not a PDF that ages.

Deliverables
  • L&D team playbook
  • Calendar PowerApp
  • SharePoint microsite
  • Governance + editor training
Outcome

New joiners onboard faster and existing team members standardise on the plays. The playbook is referenced weekly, not shelf-ware.