WhatsApp, Instagram, Telegram, Messenger and email - one automation layer, one conversation.
24×7 conversational journeys built on Todook: lead capture, qualification, cart recovery, appointment booking, order updates and post-sale support - measured against real revenue, not just message volume.
Every intent (enquire, quote, book, buy, support) mapped as a workflow with entry points, fallbacks and human-handoff rules.
WhatsApp Business API, Instagram DMs, Messenger, Telegram and email connected through Todook with one shared contact and event log.
Bot qualifies against your MEDDICC or BANT rules and routes hot leads to the right rep with full context - no re-asking.
Cart recovery, appointment reminders, order updates, review requests and re-engagement built as scheduled, personalised journeys across channels.
Dashboards on incoming channel, gender, language, path taken, drop-off step, conversion rate. Workflows tuned monthly on the data.
8-week build: 3 core journeys live, CRM synced, analytics wired. Fixed fee.
Ongoing monthly ops: journey tuning, new intents, human-handoff QA, monthly readout.
Multi-channel buyer conversations were fragmented across WhatsApp, IG and email with no shared context. Response times stretched to hours; hot leads went cold.
Five channels unified under Todook. Intent map covered enquiry, demo booking, onboarding and support. Qualification rules routed hot leads to reps with full transcript; cold leads dropped into nurture journeys.
Personalised journeys with scheduled reminders lifted conversion by 42% inside three months. Total customer communications volume grew 24% without adding headcount.
Conversational commerce uses digital conversations to help customers discover, evaluate, and purchase products or services. Camdew connects conversational experiences with its broader MarTech and growth strategies to support customer engagement and conversions.
Conversational commerce can help businesses engage customers at the right moment and reduce friction during buying decisions. Camdew focuses on connecting technology, marketing, and customer journeys to create stronger opportunities for conversion.
Yes. Conversational commerce creates more direct and interactive customer experiences. Camdew can connect conversational experiences with MarTech, automation, and growth strategies to make customer interactions more relevant and effective.
Yes. It can help online businesses guide customers through product discovery and purchase decisions. Camdew works across eCommerce, D2C, and B2B SaaS environments, where conversational experiences can support engagement and growth.
Conversational commerce can work with CRM, automation, customer data, and other MarTech systems to create connected customer journeys. Camdew combines MarTech expertise with growth strategies to connect technology with revenue performance.